Help for Home Care Agencies

Our strategy is simple, we help care agencies whose current CQC ratings are ‘requires improvement’ or ‘inadequate’ achieve a good CQC rating and then brand their businesses to make them profitable.

Business Consulting Session

We set up a consulting session at your site location. This first meeting is usually attended by the CEO or a senior care consultant. At this meeting we do more of listening to understand your business and what you believe are the issues affecting the quality of care and profitability of the service.

CQC Style Inspection 

 After gaining a good understanding of your care service and its operation : no of service users, safeguarding alerts, complaints and operational issues. We will carry out a inspection of the service using hellocare methodology which is based on CQC framework  of care domains and the five key lines of enquiry with a goal of helping your agency achieve a good CQC rating.

HC Inspection Report, Action Plan and MONITORING

Hellocare Consulting (HC) Inspection process is to provide help for home care agencies by focusing on identifying the ‘current state’ of the service, we will also produce a comprehensive and detailed inspection report and formulate action plans. To ensure your agency is compliant 365 days a year, we come back for a mini-audit as part of our monitoring service.

Let Us Help 

With over 15 years of experience in health, social care and training, there aren’t many challenges we haven’t encountered. We pride ourselves on solving problems with sustainable solutions and are proud of both our track record and our continuous strive for future innovations. Our key objectives are to ensure the service’s daily operation is running as if a CQC inspection is tomorrow, this approach is aimed at eventually achieving an improved CQC rating. We also work with care providers to brand their business to increase profitability. 

Read more about the benefits of having a MOCK inspection carried out on your care service.