Compliance Audit

Compliance Audit


It is imperative that audits are carried out and all actions have been completed before a CQC inspection.

Did you know that the Care Quality Commission abandoned the five key lines of enquiry used in inspecting home care services in March 2024? The new inspection approach requires providers to respond to ‘We statements’.

Hellocare Consulting can support you with Compliance Audits carried out by our expert team. With a compliance audit, we aim to deliver healthcare providers with a comprehensive care audit and inspection assessment of their current procedures. Care Agency Audit reports are produced within 7 days of attending a care service to conduct the audit.

Kangaroo Healthcare and Unique Care UK are just a few of the home care agencies that we have worked with to upgrade their CQC rating from “Requires Improvement” to “Good“.



At Hellocare Consulting, our team of experts work in conjunction with you as providers to ensure that essential audit and compliance and quality assurance standards are met. As part of this, we will highlight any potential regulatory breaches and can assist you in remedying these issues.

We will produce an audit and compliance action plan of developments that can be made to help improve your rating with the CQC.

How will our Compliance Audits help you?

Our Compliance Audits will help you by:

  • Ensuring you have effective governance and quality assurance systems
  • Reviewing your current audits and compliance documents
  • Carrying out a full audit report covering CQC new inspection approach (single assessment framework)
  • Identifying any improvements that need to be made
  • Producing an care audit inspection action plan
  • Providing a continuous improvement plan, as needed


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