Post Inspection support is offered if you recently had a CQC inspection that resulted in a poor rating? If so, our Action Plan Service is exactly what you need to get back on track. 

At Hellocare Consulting, we specialise in helping care providers respond effectively to unfavourable CQC outcomes. Our goal is to support you in making real, sustainable improvements that lead to better compliance—and better ratings. 

✅ Key Service Benefits 

Our comprehensive Action plan Service includes: 

• 1-Day On-Site Visit
  A specialist compliance consultant will visit your service to conduct a thorough review, including an analysis of your most recent CQC report.

• Audit Aligned with the 5 Key Lines of Enquiry (KLOEs)
  We assess how well your service performs against CQC’s expectations in the areas of Safe, Effective, Caring, Responsive, and Well-led. 

• Full Compliance Check
  We evaluate critical areas including: 
  • Staff recruitment and vetting procedures 
  • Staff rotas and scheduling 
  • Training records and supervision 
  • Care plans and risk assessments 
  • Electronic Call Monitoring (ECM) systems 
  • CQC notifications 
  • Management structure and accountability 
  • Incident and accident records 
  • Medication audits and governance practices 
• Detailed Compliance Report
  Within 7 days, produce a comprehensive audit report with clear findings and a tailored action plan to address any shortfalls. 

• Manager Training – Governance Focus
  We provide targeted training for your management team to strengthen leadership, quality assurance, and regulatory understanding. 

This service is ideal for care providers looking to improve their CQC rating.