Post Inspection support is offered if you recently had a CQC inspection that resulted in a poor rating and possibly being placed in special measure supervised by CQC enforcement? If so, our Action Plan Service is exactly what you need to get back on track. 

At Hellocare Consulting, we specialise in helping care providers respond effectively to unfavourable CQC outcomes. Our goal is to support you in making real, sustainable improvements that lead to better compliance—and better ratings. 

✅ Key Service Benefits 

Our comprehensive Action plan Service includes: 

• 2-Day On-Site Visit
  A specialist compliance consultant will visit your service to conduct a thorough review, including an analysis of your most recent CQC report.

• Audit Aligned with the 5 Key Lines of Enquiry (KLOEs)
  We assess how well your service performs against CQC’s expectations in the areas of Safe, Effective, Caring, Responsive, and Well-led. 

Full Compliance Check

We evaluate critical areas including: 

• Possible safeguarding failures
• Poor governance and quality assurance
• Staff and workforce issues
• Notification and regulatory compliance
• Unsafe medication management
• Inadequate incident and accident reporting
• Inconsistent staff skills and communication challenges
• Unsafe recruitment practise
• Lack of person centred care
• Outdated staff training and training gaps for service growth
• Consent (Mental capacity act 2005)
• Inadequate activities
• Staffing concerns
• Inadequate emotional and psychological support after an incident
• Inconsistent quality of agency staff

What you get

1. Within 7 days, produce a comprehensive audit report with clear findings and a tailored action plan to address any shortfalls.
2. Management training to strengthen leadership, quality assurance, and regulatory understanding and compliance operational templates are charged separately.
3. Operational template documents based on the recommendations in report for compliance

Where extra support days are needed for care services in special measures, additional visits are charged at £400 per day.

This service is ideal for care providers looking to improve their CQC rating.